Pottstown is a medium-sized borough located in the state of Pennsylvania. With a population of 23,377 people and 18 associated neighborhoods, Pottstown is the 35th largest community in Pennsylvania. Much of the housing stock in Pottstown was built prior to World War II, making it one of the older and more historic boroughs in the country.

Telecommuters are a relatively large percentage of the workforce: 9.50% of people work from home. While this number may seem small overall, as a fraction of the total workforce it is high relative to the nation. These workers are often telecommuters who work in knowledge-based, white-collar professions. For example, Silicon Valley has large numbers of people who telecommute. Other at-home workers may be self-employed people who operate small businesses out of their homes.

The education level of Pottstown citizens is a little higher than the average for US cities and towns: 21.29% of adults in Pottstown have at least a bachelor's degree.

The per capita income in Pottstown in 2018 was $30,207, which is lower middle income relative to Pennsylvania, and middle income relative to the rest of the US. This equates to an annual income of $120,828 for a family of four. However, Pottstown contains both very wealthy and poor people as well.

Pottstown is an extremely ethnically-diverse borough. The people who call Pottstown home describe themselves as belonging to a variety of racial and ethnic groups. The greatest number of Pottstown residents report their race to be White, followed by Black or African-American. Pottstown also has a sizeable Hispanic population (people of Hispanic origin can be of any race). People of Hispanic or Latino origin account for 11.20% of the borough’s residents. Important ancestries of people in Pottstown include German, Italian, Irish, English, and Polish.

The most common language spoken in Pottstown is English. Other important languages spoken here include Spanish and French.