Springfield is a relatively large city located in the state of Massachusetts. With a population of 154,064 people and 37 associated neighborhoods, Springfield is the third largest community in Massachusetts. Springfield has a large stock of pre-World War II architecture, making it one of the older and more historic cities in the country.

Telecommuters are a relatively large percentage of the workforce: 7.38% of people work from home. While this number may seem small overall, as a fraction of the total workforce it is high relative to the nation. These workers are often telecommuters who work in knowledge-based, white-collar professions. For example, Silicon Valley has large numbers of people who telecommute. Other at-home workers may be self-employed people who operate small businesses out of their homes.

Many people in Springfield take advantage of public transportation to get around. In fact, for the size of the city, the number of people who use the bus to commute to work is quite high. This helps to fill a need among Springfield citizens for affordable transportation.

The education level of Springfield citizens, measured as those with bachelor's degrees or advanced degrees, is similar to the national average for all American cities and towns. 19.99% of adults 25 and older in Springfield have a college degree.

The per capita income in Springfield in 2018 was $25,669, which is low income relative to Massachusetts, and lower middle income relative to the rest of the US. This equates to an annual income of $102,676 for a family of four. However, Springfield contains both very wealthy and poor people as well.

Springfield is an extremely ethnically-diverse city. The people who call Springfield home describe themselves as belonging to a variety of racial and ethnic groups. People of Hispanic or Latino origin are the most prevalent group in Springfield, accounting for 48.30% of the city’s residents (people of Hispanic or Latino origin can be of any race). The greatest number of Springfield residents report their race to be White, followed by Black or African-American. Important ancestries of people in Springfield include Irish, Italian, French, Jamaican, and English.

The most common language spoken in Springfield is English. Other important languages spoken here include Spanish and Vietnamese.